QUESTIONS?

Services

Welcome to Art of Facts Photography

Welcome to my Art of Facts Photography website! Photographing the beauty of the natural world has been my passion for many years.

What does Art of Facts Photography sell?

My site features collections of photographs that are available as either placemats or notecard art and envelope sets.

How can I trust buying on Art of Facts Photography?

Safety and trust are really important and taken very seriously. When you make a purchase on our website, the order is promptly fulfilled and shipped directly to you. Every purchase made on Art of Facts Photography is guaranteed, so that you can buy with confidence.

Account

Am I required to register before making a purchase?

You can place an order as a guest, but we recommend that you register your account which will help you to easily keep track of your orders. Registering is quick and we only require a password in addition to the email that you provide.

How do I change my email settings?

To change your connected email address or change your email notifications, follow the steps below:

 

On the upper right hand corner of any page you’ll see a link called “Login”. Once you complete your login you will see your user account dashboard.

 

Select “Account details” to modify your connected email address. Your billing or shipping address can be modified using the “addresses” link.

I forgot my password, how can I get a new one?

It happens to the best of us. Go to this page so you can set a new one.

Buying

What forms of payment are accepted?

We accept debit or credit payment with Visa, Mastercard, American Express, Discover and Diners Club. We also accept payments using Apple pay when shopping on a mobile device. Our Stripe service includes 3D Secure payment authentication. All credit cards used for payment must have a valid billing address.

Are my payments secure?

All orders are encrypted with Secure Sockets Layer (SSL) technology on both your end and ours. SSL encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. In order for SSL to work, you must use an SSL-enabled browser.

 

For your own safety we do not save any payment information. Payments are made directly through Stripe—certified to PCI Service Provider Level 1, the most stringent level of certification, so we can guarantee that important information stays confidential and private.

How do I check the status of an order?

Once you login to your account, the dashboard has an “Orders” button where you can see the progress of your order. You will receive a shipping confirmation email once your order has shipped and it will contain a tracking number. Your order receipt in your dashboard will also provide the tracking number, once your order has shipped.

 

If you check-out as a guest, then you will receive email confirmation of your order as well as a shipping confirmation email with tracking once the order has shipped. If you have any questions about your order, please email jodi@artoffactsphotography.com.

Shipping

What is the shipping method?

All orders are shipped via USPS with tracking. Orders are custom made and we do not accept returns. If an order is damaged in shipping, a replacement order will be promptly shipped to you.

Which countries do we ship to?

Currently our products are only available for sale in the United States.

How much will the delivery cost me?

Delivery costs are flat rate and based on the subtotal of your order. Once you have placed your items in the cart, the shipping is calculated automatically.

  • Up to $25: $7.99
  • $25-$50: $8.99
  • $50-$75: $11.99
  • $75-$99: $12.99
  • $99 and Over: Free Shipping

How long does it take normally for an order to arrive?

All of my products are custom made when ordered and everything ships from Miami, Florida. Delivery time takes between 7-14 business days.

Privacy & Policy

Information Collected or Received

Art of Facts Photography may collect personally identifiable information, such as your name. We may also collect anonymous demographic information, which is not unique to you, such as your age and gender.

 

Information about your computer hardware and software may be automatically collected by Art of Facts Photography. This information can include: your IP address browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of our website.

Collection and Use of Personal Information

Art of Facts Photography collects and uses your personal information to operate its website(s) and deliver the services you have requested.

 

When you place an order on the Site, you must provide your first and last name, a valid email address, phone number, billing address, shipping address, and credit card number. We will use this information to fulfill the order you place and to communicate with you about it.

 

We use your information for four purposes: (1) to fulfill the orders you place on the Site, (2) to answer any customer service inquiries that you may have, (3) to contact you about special offers, news and new products and (4) to understand the shopping habits of our customers to better serve them in the future.

Use of Cookies

The Art of Facts Photography website uses cookie to improve and personalize your experience on our site by remembering you or your preferences during your visit(s) to the site.

 

If a Site doesn’t use cookies, it will think you are a new visitor every time you move to a new page on the Site. Our Site uses cookies to remember things like your preferences, shopping cart or to remember who you are on return visits.

 

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the websites you visit.

Children Under Thirteen

Art of Facts Photography does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Resources

Here are a few links to travel company’s that have helped me plan trips over the years, locations where I have taken photographs and friends with businesses that I would like to support:

 

https://www.kensingtontours.com/

https://www.audleytravel.com

https://fairchildgarden.org/

https://ntbg.org/gardens/kampong/

https://www.1934soapciety.com/

http://www.dranoff2piano.org

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